What is the Youpla Support Program?
Was someone you know affected by Youpla/ACBF going broke? If you know someone who paid Youpla/ACBF on or any time after 1 August 2015 for a funeral fund (also called funeral policy or plan) they might get a resolution payment that could help with Sorry Business.
The Youpla Group sold funeral funds to First Nations people. It was also called the Australian Community Benefit Fund, or ACBF for short.
When Youpla collapsed in March 2022, many people could no longer pay for Sorry Business.
The Youpla Support Program has been set up by the government to support people who were impacted by the collapse of Youpla/ACBF.
How can I help?
If you know someone who paid Youpla/ACBF on or any time after 1 August 2015 for a funeral fund (also called funeral policy or plan) they might get a resolution payment that could help with Sorry Business.
Most eligible people have got their payment now, but there are still a few former Youpla members we haven’t spoken to yet.
If this sounds like someone you know, they can call Services Australia on 1800 136 380 or visit their local Service Centre.
The Youpla Support program runs until 30 June 2026.
Find more information and resources on the NIAA website: NIAA.gov.au/youpla